Shipping policy
SHIPPING INFORMATION
We know you're keen to get your gear, so we do our best to get it to you quick-smart. Here’s everything you need to know:
Processing Times
Orders are packed and shipped from our Aussie HQ within 1–2 business days.
Shipping Times & Costs
Standard Shipping (Australia-wide):
3–7 business days
Flat rate: $10
Express Shipping (Australia-wide):
1–3 business days
Flat rate: $15
Live in the bush? Give it an extra day or two—Australia Post will still get it there!
International Shipping
We currently only ship within Australia, but if you’re outside the country and keen on Rustic Haze—flick us an email at admin@rustichaze.com.au
And we will see if we can help!
Tracking Your Order
Once your order’s been packed and sent, you’ll get a tracking number via email so you can keep an eye on it.
Still waiting? Reach out anytime at admin@rustichaze.com.au —we’re always here to help.